What DID work was restoring Win7 to my PC and using this genuinekey solution from the community Win10 forums. I contacted MS and (as usual), they were useless - telling me that I could not Upgrade to Win10 using a Win7 key! Even though the Upgrade went well, Win10 would not activate - giving me the same error message as you received. Many thanks ran into a very similar problem when I tried to upgrade a Win7 HP PC to Win10. If possible, I really don't want to go through installing the system again and all my added programs & docs if I can get by after being abandoned by MS. If I understand correctly, not getting that key accepted only means I won't get updates & support after 60 days. Hi Dean WAWood- Could you kindly clarify what you mean by it "would not activate"? Are you referring to the product key OR the Windows OS? My upgraded Windows7 is running very well and the problem is MS won't accept the product key, which was provided by HP when I purchased the computer. Did you still have the Windows 7 install disk that was supplied by HP? How long ago was this done? IE - is this the first time Vista was upgraded to Windows 7? The product key should have been on a sleeve for the Windows 7 disk but that may be long gone. They probably said that to sell you a Windows 10. Windows 7 is still supported and is still a good OS.
They automatically reject correspondence with a pat response "out of warranty" even though that's not the wrote: So the question remains- how to get a valid product key so I can continue safely using the system I bought and paid for despite it being quite old (just like some of us users)? Trying to get direct support from HP is almost a joke. I even tried the product key from the original factory installed program which also didn't work. As stated the initial attempt at installing failed- I believe I tried that from the MS website that was linked to a message from MS saying support for Vista was ending & I had to upgrade now. I intended to upgrade as soon as Win7 became available, but Vista worked so smoothly for many years that I didn't bother. The product key I used IS from the sleeve containing the discs from HP and those were the ones used for the upgrade- done last week. Agreed, they were trying to sell me Windows 8 or 10. TheOldMan- many thanks for your fast reply.
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